Over the next couple of weeks I want to focus on the “Employee Performance or Termination Conversations” for which every manager seems to struggle.
This week we start with the basics… Solid Employee Communcations!
Unless you are laying employees off, there is a way to put a positive spin on almost every employee conversation. This is a critical aspect of these meetings.
No matter if you are discussing performance, attendance, attitude, lateness complaints etc.,
- Always bring the employee away from the work area to have the discussion privately.
- Be sure your emotions are not running high! If so, come back to this later in the day or the next morning.
- Speak calmly and with thought. Do not rant. Do not under any circumstances raise your voice. Remember, the minute you start yelling you have lost control of the meeting.
- State the issue and give your employee the chance to speak.
…….more to follow!
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