Adding to the short list of employee retention tips for Maryland Human Resources professionals, this week emphasizes the importance of keeping your best workers happy and motivated. Their motivation could lead them right out the door if they are not satisfied with the current work place. Try these for human resource strategic planning:
Set up clear expectations - this goes back to having good supervisors. Company leaders should communicate the goals, making sure supervisors understand the goals and how to reach them. Goals should be clear and measurable. Supervisors, in turn, must communicate exactly what they expect from their employees.
Allow suggestions and constructive feedback from employees - this is not a complaint box. If an employee has a complaint, encourage him or her to suggest a solution. Foster an environment of openness and security for brainstorming and communicating ideas. Employees should feel that their ideas are valued and heard.
Offer growth opportunities for employees -- HR management development training and skill-building activities will keep employees challenged and learning every single day. Let workers try something new that might increase their productivity or help them contribute more to the organization. Positioning these opportunities as rewards for work well done will keep smart employees motivated. To do this, you need to know each person's skills, talents and aspirations. Learn this by talking to them and their supervisors.
Be visible to your employees - let your staff know that you know they exist. Don't be the "Undercover Boss." Your employees should recognize you and know your philosophies. That way, they can help you achieve the company's goals. Face-to-face, personal communications with employees also affords you the opportunity to implement those often-overlooked retention strategies. You can personally say thank you, demonstrate team work and share some humorous moments. You can get feedback first-hand and show employees that you value both them and their ideas.
This year, resolve to keep your most valuable assets -- your employees.
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