Picture this: You have an employee who has been with you since the beginning of your business. He/she, has always been a solid employee; dependable, loyal, a good manager and a solid worker.
Now your business is growing. You are introducing different lines/type of work, new technology and larger staff to manage and this employee is starting to struggle. Struggling with all of these changes and is just not being successful. What to do now?
There are a couple of important steps to consider when re-evaluating employee performance:
- Document and be specific? Document the specific needs and how they are and aren’t being met.
- Set up structured and specific coaching so both you and the employee understand if this person has the potential for being successful.
- Set timelines for these goals/needs being met.
- Be sure to encourage conversations with the employee about what they think. It is not unusual in this situation to find out the employee is very unhappy in the position but has been loyal to you for so long they don’t want to “abandon” you and the business.
- Schedule regular follow-up meetings to discuss progress or decisions by either you or the employee. It may (and I use that word cautiously) feasible to move the employee into a lower-level position. I say cautiously because this option is not always successful; the employee may struggle with not being “in charge” or the employees, previous subordinates, may not be accepting.
Not sure how to get started, HR Solutions, LLC can help!
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